Feedback

A vital tool to review and monitor the quality and professionalism of our consultancy services.

Please complete and submit the form as honestly as possible in order for us to improve our services and deliver the highest possible standards expected of us.

1. Did the commissioned or bought in service exceed your level of expectation?

 Yes No

2. Did the commissioned or bought in service fall below your level of expectation?

 Yes No

3. If the answer to question 2 is yes please state how you would have expected the service to be undertaken

4. Did the referral contact have a positive outcome?

 Yes No

5. Would you use the contact again?

 Yes No

6. If the answer to question 5 is no what element(s) were missing from your expected service?

7. Would you refer this contact yourself?

 Yes No

8. Was the pricing structure a major issue?

 Yes No

9. Please score the referred contact or service as accurately as possible out of 10.

TIDINESS/APPEARANCE
APTITUDE AND UNDERSTANDING OF REQUIREMENTS
TECHNICAL ABILITY
SAFETY CONCIOUS
TIME KEEPING
QUALITY OF SERVICE


10. Please score the direct services of Raydar Safety Ltd as accurate as possible.

INITIAL CONTACT CONVERSATION
APTITUDE
THOROUGH UNDERSTANDING OF CLIENTS REQUIREMENTS
EXPEDIOUS HANDLING OF CLIENTS ENQUIRY
SERVICE DELIVERED WITHIN AGREED TIMEFRAME
PRICING STRUCTURE
TECHNICAL ABILITY
WEBSITE INFORMATION
DIALOGUE AND BUSINESS ACUMEN
ARE YOU CONSIDERING USING THE SERVICES AGAIN?
LIKELIHOOD OF ENGAGING IN LONG TERM BUSINESS PROJECTS AND IDEAS